Why Choose Us?

At Urban Realty, we take pride in delivering genuine, hands-on property management with a focus on professionalism, communication, and care. Our service is designed to protect your investment, support your tenants, and give you complete peace of mind — knowing that your property is in trusted hands.

Here’s what’s included in our management service:

• Comprehensive Tenant Screening
Every tenant completes a detailed application form and is fully vetted through New Zealand’s most advanced background and credit checking system — the same system used by private investigators and debt collectors. You can feel confident that your tenants have been thoroughly screened.

• Accompanied Property Viewings
All prospective tenants are personally accompanied through your property, ensuring it’s presented professionally and that all enquiries are handled with care.

• Bond and Financial Security
We collect four weeks’ rent as bond and lodge it securely with Tenancy Services, protecting your interests and meeting all legal requirements.

• Routine Maintenance Inspections
We conduct four full inspections each year, providing a detailed report — complete with photographs — outlining the condition of your property and any maintenance that may be required.

• Repairs, Maintenance & Re-Letting
We arrange prompt and professional repairs as needed, and when a tenancy ends, we handle the re-letting process efficiently to minimise vacancy time.

• Legal and Legislative Support
We exercise all lawful rights on your behalf, including lease terminations where necessary, and keep you informed of any changes to tenancy laws that could affect your property.

With our proactive approach, transparent communication, and commitment to doing things properly, you can trust us to manage your property as if it were our own.

Get in touch today to learn more about how our management service can make property ownership stress-free and rewarding.